TIMco Timber Screws - Hex - 6.7 x 150 - Exterior - Green (Box of 50)

FAQS

Delivery Time

All deliveries are sent on a UPS on a next day service. We aim to despatch order in 24-48 hours.

Delivery Cost

We charge £7.99 ex vat for carriage or we offer free carriage paid service for order over £75 excluding Vat.

Delivery Northern Ireland & Highlands

We don’t charge extra for Highlands or Northern Ireland Delivery however we may send the goods with Parcelforce. Please note allow 3-5 days for a NI or Highlands delivery.

Click & Collect

We do offer a free click and collect service. At checkout you’ll be able to select which branch you would like to collect from.

Order Tracking

Once your order has left us you’ll receive An email from UPS with the Tracking Shipment information. This will allow you to keep up to date with your order.

Can I amend my order?

We are more than happy to amend or cancel an order. If you wish to amend or cancel your order please ring 01446 77488 as soon as possible. The courier arrives to collect orders at 3.30pm everyday, so we only have a small window if you wish to alter or cancel your order.

Goods Are Out Of Stock

If the goods are out of stock we aim to replenish them within 24-48 hours. If takes longer than 48 hours we will contact you you with a lead time.

Returns

If for any reason you want to return goods that were correctly supplied.

Please notify FES returns e-mail customerservices@f-e-s.co.uk within 28 days of purchasing the goods. You must then return the goods at your own cost. The goods must be in original condition and you must provide either a copy of the invoice or the delivery note. Once we receive the goods back FES will offer a full refund for the value of the goods. Please note FES will not refund carriage charges for correctly delivered goods.

If for any reason you want to return goods that were faulty or incorrectly supplied.

Please notify FES returns e-mail customerservices@f-e-s.co.uk within 14 days of purchasing the goods. In the e-mail please advise the 3 following bit information; 1) Which goods were faulty or incorrectly supplied 2) Where you would like the goods collected from 3)If you would like a refund or replacement goods sent out.

Please note FES will offer a free courier collection for these goods but please note that the collection of these goods could be between 8am-6pm.

If for any reason you want to return goods that were correctly supplied but are a manufactured or non stock item.

FES will not accept custom manufactured items for returns. This is due to the items supplied being so unique to that customer. Any items ordered in specifically that want to be returned will be subject to a 25% restocking charge.